Refund policy

Due to their nature, all payments are final and non-refundable. Attempting a charge-back or opening a dispute will result in permanent and irreversible removal from our network, as well as other network stores handled by CraftingStore.

It could take between 1 and 20 minutes for your purchase to be credited in-game. If you are still not credited after this period elapses, please open a Support Ticket in our Discord, and provide proof of purchase (i.e. the e-mail sent to you upon confirmation) so that we may assist you as swiftly as possible.

If you have any further questions regarding our Refund Policy, please do not hesitate to reach out via email at business@skycloud.gg or through Discord.

Sincerely,
SkyCloud Leadership